Received a bidet spray head from these people...tried to contact them advising them it leaks when shut off, hang it up it drips all over the floor....cannot reach them via phone no one answers, no matter which "dept" you call...sent them an email...received a very...Read more
purchased a DEFECTIVE spray head...$37...just read the complaint about the EXACT SAME SITUATION...and YES, these people should be shut down...I say boycott them! the point is....I've been calling them with NO response so far..3 days now...I finally sent them an email...Read more
I returned defective sprayer head asking for a replacement but received no word. Representative stated that I needed an RMA number which I failed to get. They acknowledged the order but not having received the item back. My loss - no help was offered. I had...Read more
I purchased the Sanicare Italia Hand Held Bidet Black/Chrome - Model IT100BC from Sanicare.com for $130. Prior to installing I noticed that the rotating collar was a little wobbly. When I installed it and started the water supply, water started leaking (a lot of it)...Read more
I purchased a Bemis800 and didn't like the fact that the seat and the lid are not the same as far as the finish coating...i shipped the product back and Robert, the owner, call me said that there is nothing wrong with the product, i explained to him that the seat...Read more
I bought several items from them, I could not use a pair items (Thermostatic Mixing valves). I never open or used them.They never mentioned that the products are non refundable). Initially I requested a refund and they agreed and gave me authorization Number for...Read more
Based on a number of frustrating experiences with Sanicare.com (in particular the owner, Robert) I strongly recommend not doing business with this company. Robert initially discouraged me from buying the product I called in to purchase, gave me misleading information...Read more
Sanicare Staff Review
Sanicare owner was the rudest most hateful sales person I have EVER dealt with and he is the owner. Wouldn't deal with him if he was giving the product away. If he was so nasty when I'm trying to buy something, I can only imagine how he treats those who have already bought from him. DO NOT try to deal with this obnoxious man.
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