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Received a bidet spray head from these people...tried to contact them advising them it leaks when shut off, hang it up it drips all over the floor....cannot reach them via phone no one answers, no matter which "dept" you call...sent them an email...received a very...
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#1000335
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purchased a DEFECTIVE spray head...$37...just read the complaint about the EXACT SAME SITUATION...and YES, these people should be shut down...I say boycott them! the point is....I've been calling them with NO response so far..3 days now...I finally sent them an email...
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#998514
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I returned defective sprayer head asking for a replacement but received no word. Representative stated that I needed an RMA number which I failed to get. They acknowledged the order but not having received the item back. My loss - no help was offered. I had...
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Anonymous
Anonymous

I had the same issue withe this product when I ordered two of Sanicare Bidets from Bristol and can not use because the leaking hose. i should read the review before I order fr...

Anonymous
Anonymous

Yikes, Customer Service at Sanicare is TERRIBLE to say the least. They are condescending, rude and will talk right over you. They also say that "you" are the problem and not t...

#378721
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I purchased the Sanicare Italia Hand Held Bidet Black/Chrome - Model IT100BC from Sanicare.com for $130. Prior to installing I noticed that the rotating collar was a little wobbly. When I installed it and started the water supply, water started leaking (a lot of it)...
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Anonymous
Mike

I fully agree with you...I purchased their Italia Handheld Bidet for nearly USD 300. After 18 months it broke. Although they said it is \"LIFETIME WARRANTY\" this is not true....

#296072
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I purchased a Bemis800 and didn't like the fact that the seat and the lid are not the same as far as the finish coating...i shipped the product back and Robert, the owner, call me said that there is nothing wrong with the product, i explained to him that the seat...
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Anonymous
Dave

Same here. Robert scared me. He called me lazy and a liar. Very bizarre experience. DO NOT BUY SANICARE.

Anonymous
Cliff, Ohio

Had rude & surly experience on 3/12/12 at 3.40pm with Robert aka owner who tried to tell me that the problem was with my toilet & not with the sanicare bidet. I have other san...

#268921
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I bought several items from them, I could not use a pair items (Thermostatic Mixing valves). I never open or used them.They never mentioned that the products are non refundable). Initially I requested a refund and they agreed and gave me authorization Number for...
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#261381
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Based on a number of frustrating experiences with Sanicare.com (in particular the owner, Robert) I strongly recommend not doing business with this company. Robert initially discouraged me from buying the product I called in to purchase, gave me misleading information...
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Anonymous
Muhammad Ashraf

We had purchased Sanicare Hand-Held Bidet Diaper Sprayer/Shattaf from this company. After few days the unit leaked and water splashed everywhere. First they did not want to re...

Anonymous
Debbie

They have the worst customer service I have ever had to deal with, I sent it back and the said it worked they sent it back saying it did, but it does not. I am still fighting ...

#211695
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Sanicare Staff Review

Sanicare
#766041
1.0
Details
Sanicare owner was the rudest most hateful sales person I have EVER dealt with and he is the owner. Wouldn't deal with him if he was giving the product away. If he was so nasty when I'm trying to buy something, I can only imagine how he treats those who have already bought from him. DO NOT try to deal with this obnoxious man.
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Customer service